Please include the following information if you need assistance regarding a specific product you currently use: part number, serial number (if applicable).
Eberspächer Climate Control Systems GmbH processes and documents the above information in order to properly handle your inquiry. The inquiry is sent to and handled by the above-mentioned Eberspächer Regional Representative who is locally responsible for the relevant products and your concerns. The representative will store the data you enter in the contact form even after your inquiry has been handled, and will use the data for advertising purposes and mail you relevant information on products and topics or send you product satisfaction surveys.
The data we process when you use our contact form is based legally (i) on Art. 6 Para. 1 b) GDPR if the data is required for the performance of a contract, and (ii) on Art. 6 Para. 1 f) GDPR, which states that data processing is permissible if this is necessary for the purposes of pursuing legitimate interests, insofar as this concerns the storage and further use of the data for advertising purposes.
You can object to the use of your data for advertising purposes at any time by simply sending an email to privacy-CCES[at]eberspaecher.com. Further information on data protection can also be found here.