Privacy Policy Eberspächer Social Media (PDF)

As of January 2026

The Eberspächer Group appreciates your interest in our companies, our products, and our social media presence. Below, we provide information about how we process your personal data in connection with our social media presence and about your rights in this regard.
We have our own presence on the following social networks:

Facebook: www.facebook.com/EberspaecherClimateControlSystems
Instagram: www.instagram.com/eberspaecher.climate
X (formerly Twitter): twitter.com/eberspaecher
LinkedIn: www.linkedin.com/company/eberspaecher
XING (only for Germany): www.xing.com/companies/eberspächerunternehmensgruppe
YouTube: https://www.youtube.com/user/eberspaechercom

Facebook Fan Page (Meta)
We maintain our Facebook fan page on the Facebook platform, which is operated by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta"). There, we provide information about new products, services, and promotions and use Facebook's capabilities to communicate directly with members, customers, and interested parties.
Note on joint responsibility: Meta and we have joint responsibility for the processing of so-called "page insights" (usage statistics) in accordance with Art. 26 GDPR. Meta provides the Art. 26 agreement and its essential contents. We use the aggregated insights to measure reach and optimize our content based on our legitimate interest (Article 6(1) (f) GDPR).
Please note that we have little influence on Meta's data processing. When you visit our fan page or interact with our content, your data may also be processed outside the EU/EEA. For transfers to the US, Meta uses the EU-US Data Privacy Framework (DPF) where applicable; otherwise, the EU Commission's Standard Contractual Clauses (SCC, 2021/914/EU) and supplementary measures are used.
Further information: Page Insights and joint responsibility (Meta) as well as the Facebook/Meta privacy policy.
Instagram profile (Meta)
Instagram is a service provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. We present content about our products, services, and promotions there and use Instagram's communication features.
Meta also provides aggregated usage statistics (Insights) for Instagram, which we use to measure reach on the basis of our legitimate interest (Art. 6 (1) (f) GDPR). Processing outside the EU/EEA may take place during visits and interactions. For transfers to the US, Meta relies on the EU-US Data Privacy Framework, where applicable, or otherwise on standard contractual clauses (SCC) and supplementary measures.
X (formerly Twitter)
We maintain a channel on X (formerly Twitter) to provide information about news, new products, services, and promotions, and to communicate directly with members, customers, and interested parties. For users outside the US, X services are provided through European X companies.
X provides us with aggregated reach and interaction statistics (e.g., views, reposts, likes). We use these to measure success and reach based on our legitimate interest (Art. 6 (1) (f) GDPR). Please carefully consider what personal information you share via X.
LinkedIn
We maintain a company profile on LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland). There, we publish articles on projects, new products, services, and promotions, among other things, and communicate with members and interested parties.
LinkedIn provides us with aggregated statistics on the use of our content (e.g., views, interactions, demographic summaries). We use this information on the basis of our legitimate interest (Art. 6 (1) (f) GDPR) to analyze and improve our communication. In the case of specific inquiries, we process your data in order to respond (Art. 6 (1) (b) GDPR).
Transfers to the US may be based on the EU-US Data Privacy Framework (DPF); otherwise, LinkedIn uses standard contractual clauses (SCC).
XING (only relevant for Germany)
We maintain a company profile on XING, a service provided by NEW WORK SE, Am Strandkai 1, 20457 Hamburg, Germany. There, we publish posts on projects, new products, services, and promotions, among other things, and communicate with members and interested parties.
XING provides us with aggregated usage and reach statistics. We use these on the basis of our legitimate interest (Art. 6 (1) (f) GDPR).
YouTube channel
We maintain a YouTube channel to provide information about news, products, services, and promotions and to communicate with users via comments. The service provider/controller for users in the EEA is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
YouTube provides us with aggregated reach and interaction statistics (e.g., views, likes). We use these to evaluate our communication on the basis of our legitimate interest (Art. 6 (1) (f)
GDPR). For transfers to the US, Google relies on the EU-US Data Privacy Framework, where applicable; otherwise, standard contractual clauses (SCC) are used.
Consent and your rights regarding data protection
All personal data you provide on our social media sites will, without your separate consent, only be used for the purpose for which you provided it (e.g., responding to inquiries) and for technical administration. If we ask for your consent to further use, this is always voluntary and can be revoked at any time with effect for the future (Art. 6 (1) (a) GDPR).
Furthermore, even if you have given your consent, you can object to the use of your personal data for advertising or market and opinion research at any time or request information about the stored data. You can also request the correction, restriction of processing, or deletion of your data. To do so, please contact us in writing or by email using the contact details below. Statutory retention obligations remain unaffected.
International data transfers
Insofar as the platform operators mentioned in this privacy policy or service providers used by us process personal data outside the European Union/EEA, we ensure that an adequate level of data protection is in place. For transfers to the US, an adequacy decision by the European Commission for the EU-US Data Privacy Framework (Decision (EU) 2023/1795) may exist. If no adequacy decision exists, we or the provider concerned will conclude the standard contractual clauses of the EU Commission (2021/914/EU) and, if necessary, take additional technical and organizational measures (e.g., encryption).
Changes to this privacy policy
Eberspächer reserves the right to change this privacy policy at any time without prior notice. Please check regularly for possible updates.
Recipients, contact and responsible party
The data may be made available to companies throughout the Eberspächer Group (Eberspächer Worldwide).
If you have any questions, please do not hesitate to contact us using the following contact details, unless other contact details are provided on the respective social media site:
General questions: Eberspächer Climate Control Systems International GmbH, Eberspächerstraße 24, 73730 Esslingen, global-socialmedia@eberspaecher.com
Requests regarding advertising objections or data deletion: privacy-ECCI@eberspaecher.com
Data protection officer: datenschutz@eberspaecher.com
Unless another Eberspächer company is specified in the respective social media profile, Eberspächer Climate Control Systems International GmbH, Eberspächerstraße 24, 73730
Esslingen, Germany, is the controller within the meaning of data protection law. The above provisions regarding joint responsibility with the operators of social media platforms apply.

We look forward to an open and constructive exchange. Your comments are therefore very welcome. However, so that we can always discuss with one another on a factual and respectful level, we ask you to observe our netiquette. Eberspächer reserves the right to delete comments that are not supportive of a factual discussion.

Netiquette for social networks (PDF)