Privacy Policy / Legal Notices
Version: September 2022
Eberspächer thanks you for visiting this website and for your interest in our company and our products.
I. Protection of Personal Data
1. Data Protection Officers and Designated Data Protection Officers
Eberspaecher Climate Control Systems & Solutions India Pvt Ltd
H-01, Site-5, Kasna Industrial Area
Greater Noida, Gautam Buddha Nagar
Uttar Pradesh 201310
INDIA
Info-In[at]eberspaecher.com
and
Eberspächer Climate Control Systems International GmbH
Eberspächerstraße 24, 73730 Esslingen, Germany
Phone: +49 711 939-00
Email: info[at]eberspaecher.com
The terms “Eberspächer,” “we,” and “our” in this document refer to the companies listed above.
Joint liability is governed by a specific agreement between the companies. The companies are jointly responsible for data processing on the website. The companies are therefore both responsible for the processing of personal data as required by law and for safeguarding the rights of data subjects, including the provision of mandatory information. If necessary, the companies will support one another for this purpose. If you would like further information on this matter, it will be provided upon request. You may also contact us regarding this matter using the contact information provided above.
Our group’s Data Protection Officer can be reached at the mailing address listed above as well as at the email address datenschutz[at]eberspaecher.com (subject line: “Attn: Data Protection Officer”).
2. Information on Data Processing During Your Visit to Our Website
We process the personal data we have collected during your visit to our website or that you have provided to us in accordance with applicable data protection laws.
In general, you can visit our website without providing any personal data. Personal data is only collected if it is technically necessary for the use of our website, or if you use certain features available on our site, such as contact forms. The collection of your personal data serves to enable the requested functions to be performed.
When you visit our website, our web servers automatically store the IP address assigned to you by your Internet service provider, the webpage from which your visit originated, the webpages you visit on our site, any downloads, the amount of data requested, search terms, and the date and time. This data is logged for a period of three months. We use the data to identify and prevent any security risks or malfunctions related to the website. The legal basis for this processing of personal data is Article 6(1)(f) of the General Data Protection Regulation (GDPR), under which the processing of personal data is permitted for the pursuit of legitimate interests. Our legitimate interests consist of ensuring the secure operation of the website and the immediate detection and elimination of hacker attacks.
Your data is also collected when you contact us via the contact form available on the website or by other means. Unless otherwise specified in the contact form, we will use this data solely to respond to your inquiries and for technical and administrative purposes. Required fields are marked as such. You may be asked to provide additional personal data. Providing this data is optional; it is used solely for the purpose of processing your request. The legal basis for processing your data when using the contact form is Article 6(1)(b) of the GDPR, provided that the data is necessary for the preparation or performance of a contract.
3. Information on the Use of Cookies and Similar Technologies
Eberspächer uses cookies to implement certain functions that are technically necessary for our website, to track the use of our services, to continuously optimize the website, and to provide content tailored to your preferences. Cookies are small text files that a website saves to your computer’s hard drive. Cookies do not harm your computer, cannot execute any programs, and do not contain viruses. So-called web beacons or similar modern technologies may also be used in place of cookies; these serve to (temporarily) store information about specific users or usage patterns. You can prevent cookies from being stored on your computer at any time by adjusting your browser settings; to do so, change your settings or refer to the help section of the browser you are using. In some cases, this may limit the functionality of our website. Eberspächer uses cookies for various purposes. Additional information about individual cookies can be viewed by opening the Cookie Settings.
Technically Necessary Cookies.
These cookies are essentially used to enable users to utilize the website’s features, e.g., to save data from a form (such as a contact form) or to determine the display of information (e.g., the cookie banner). The legal basis for processing data involving technically necessary cookies is Article 6(1)(b) of the GDPR. There is no option to disable these technically necessary cookies. To ensure the website functions properly, we use the necessary tools based on our legitimate interest as set forth in Article 6(1)(f) of the GDPR, in order to make the use of our website more convenient and personalized and to facilitate and simplify its use. In certain cases, these tools may also be necessary for the performance of a contract or for the implementation of precontractual measures; in this case, the processing is governed by Article 6(1)(b) of the GDPR.
Analytical cookies.
Other cookies are used to analyze website usage for statistical purposes. Through these, we learn, for example, which content is of particular interest to our website users and what types of devices are being used. This allows us to make our website more appealing to users. Information about the browsers and devices used allows us to adapt the page design to the most common browsers. We use these cookies only if users consent to their use. Your consent serves as the legal basis for the data processing associated with analytics cookies (Art. 6(1)(a) of the GDPR) and for the transfer of data to third countries (Art. 49(1)(a) of the GDPR). You can revoke your consent by opening the Cookie Settings and changing your selection. The access to and storage of information on devices is based on the implementing laws related to the ePrivacy Directive of EU member states.
Profiling cookies.
We also use cookies for advertising and marketing purposes, to enable the display of personalized advertisements and to show you, even on external websites (e.g., on Google or Facebook), advertising content related to our products and offers in which you have expressed interest on our website, or content similar to that which we believe may be of interest to you. General information about the potential interests of our website users and other interested parties, collected by third parties on other websites, is also used in the context of personalized advertising of our content (so-called “retargeting”). The information is stored in cookie identifiers. Users are not identified as individuals; rather, recognition is based solely on the devices they use. If cookies are deleted, the personalization of advertising content is also removed. We use these cookies only if users consent to their use. Your consent serves as the legal basis for data processing related to marketing cookies (Art. 6(1)(a) of the GDPR) and for the transfer of data to third countries (Art. 49(1)(a) of the GDPR). You can revoke your consent by opening the Cookie Settings and changing your selection. Access to and storage of information on devices is governed by the implementing laws of EU member states regarding the ePrivacy Directive.
Please note that, under certain circumstances, some pages on our website may contain cookies that are not directly controlled by Eberspächer. If you visit a page with content embedded by third parties (e.g., YouTube, Issuu, etc.), it is possible that these third parties have set their own cookies. Eberspächer has no control over the use of such cookies and, due to the nature of how they function, is unable to access them, as only the party that originally created the cookies can access them. Further information can be found on the websites of the relevant third-party providers.
4. Consent and Your Data Protection Rights: Allpersonal data you enter on the Eberspächer website is used without your specific consent solely for the purpose for which you provided it (e.g., preparing quotes), as well as for technical administration. When entering data, you will be informed of the purposes of use, and your consent may be requested for further processing of the data. In such cases, the legal basis for data processing is consent pursuant to Article 6(1)(a) of the GDPR. Your consent is always voluntary, and you may withdraw it at any time with future effect.
Furthermore, even if you have already provided such consent, you may object at any time to the processing of your personal data for advertising purposes or for market research and opinion polls, or request information regarding such stored data. You also have the right at any time to request that your personal data stored by us be corrected, restricted, or deleted. To do so, you may contact the data controllers (I.) by regular mail or email. Please note that data necessary for the performance of ongoing services or the exercise of our rights is excluded from deletion. This also applies to data that must be retained in accordance with the law. Such data will subsequently be blocked.
If the service providers listed in this statement process your data outside the European Union, we assure you that these providers guarantee, through contracts or other means, a level of data protection equivalent to that applied in the European Union. You may request a copy of these guarantees from the data controllers (I.).
Finally, you also have the right to request an electronic copy of the data we process in connection with a contractual relationship or based on your consent (the so-called right to data portability).
Finally, you also have the right, for reasons related to your personal situation, to object at any time to the processing of your personal data, which is carried out pursuant to Art. 6(1)(e) of the GDPR (data processing for reasons of public interest) or Article 6(1)(f) of the GDPR (data processing as part of a balancing of interests). In the event of withdrawal, we will continue to process your personal data only if we can demonstrate compelling legitimate grounds that override the protection of your interests, rights, and freedoms, or if the processing is necessary for the exercise or defense of legal claims. You also have the right to withdraw your consent at any time without providing a reason if we process your personal data for direct marketing purposes to safeguard our legitimate interest, based on a balancing of interests.
4. Changes to the Privacy Policy
Eberspächer reserves the right to amend its Privacy Policy at any time without prior notice. We therefore recommend that you check regularly for any changes
5. Data Protection Contact
If you have any questions regarding the processing of your personal data, you can contact us at any time at privacy-ESRL[at]eberspaecher.com with your inquiries, suggestions, or complaints. We will address your request promptly. You also have the right to contact a data protection authority and file a complaint.
Copyright
© 2020 Eberspächer Climate Control Systems International GmbH, Esslingen, Germany, for all pages of this website.
II. Legal Notices Regarding the Website's Content
1. All rights reserved
Texts, images, graphics, sounds, animations, and videos, as well as their arrangement on the Eberspächer website, are protected by copyright and other rights. The content of this website may not be copied, distributed, modified, or made available to third parties for commercial purposes without Eberspächer’s permission. Some Eberspächer websites also contain images subject to third-party copyrights.
Images provided to the press may be used only for editorial purposes in the context of journalistic coverage of the Eberspächer Group and only with attribution to "Eberspächer." For this purpose, copying and publication are free of charge. However, we request a mandatory copy in the case of print media and brief notification in the case of electronic media (Internet). For any other use of the images or for commercial use, prior written approval must be obtained from the Eberspächer press office
2. No Warranty
These web pages have been created with the utmost care. Nevertheless, Eberspächer assumes no liability for the correctness or accuracy of the information contained on these pages. The information on these pages does not constitute any express and/or implied warranty.
3. No License
Eberspächer aims to present itself through an innovative and informative website. We hope you are as enthusiastic about it as we are. The intellectual property contained herein, such as patents, trademarks, and copyrights, is protected. This website does not grant any license to use the intellectual property of Eberspächer or third parties.
4. Links
The content of websites operated by other companies or third parties that you access via links on our website is beyond our control, and we therefore assume no responsibility for such content. Accordingly, Eberspächer expressly declares that it does not own the content of the linked pages. Liability for any damages arising from the use of such external sites lies solely with the providers of the sites to which you have been directed. Affiliated companies are solely responsible for their own websites. If, as part of a specific offer, you are directed from our website to illegal content, we will promptly deactivate the link upon your request. To do so, please contact the person listed in the Legal Notice.
5. Products and Prices
The information regarding product specifications and features, appearance, prices, dimensions, and weight contained on these web pages corresponds to the information available at the time of publication and is based on conditions in the German market. We therefore expressly reserve the right to make changes. The prices listed are to be considered non-binding suggestions for our contractual partners. We therefore recommend that you check with your trusted retailer for current prices.
6. Country-Specific Features
Due to the international reach of the World Wide Web, these pages may refer to products or services that may not be available, or may not yet be available, in countries other than Germany, or may be available under a different name or in a different version. We recommend that you check whether there are representatives in your country and, if necessary, contact them directly.